New Students

Dear Students,

The information below is intended to acquaint students with the Student Disability Resource Center (SDRC). You may be a freshman, overwhelmed by all the changes in your life, or just learning that you have a disabling condition. Regardless of the circumstance, all of the new information can be difficult to understand and remember. This guide is intended to make your transition easier and to provide you with written information to help you understand how to use the SDRC to your best advantage.

We hope this guide is helpful. Please remember that you can call our office at any time to clarify something you do not understand.

We look forward to serving each of you as you continue your education at Georgia Southern University.

Sincerely,

Deborah Pérez-López

Director, SDRC

 

Grievance Procedure –

Students who feel that a decision by an SDRC staff member or faculty member does not fully comply with federal disability legislation should follow the appropriate procedure as outlined below:

  1. Complaints of ADA Violations by SDRC Staff

Students should first meet with the SDRC staff member who made the decision and attempt to resolve the problem informally. It is anticipated that most questions will be resolved in this way. If, however, there is no resolution, situations involving staff other than the SDRC Director should be appealed to the Director. Cases unresolved at the Director’s level and cases involving the Director may be appealed to the Assistant Vice President for Academic Affairs (AVPAA). The Director of the SDRC will assist the student in making an appointment with the AVPAA and will forward materials relevant to the complaint to the AVPAA. The ADA Compliance Officer will also be notified of the complaint at this time and will receive copies of information related to the complaint.

The AVPAA will meet with the student in an attempt to resolve the complaint. If the student is not satisfied with the decision of the AVPAA, the AVPAA will assist the student in appealing to the Provost and will forward all relevant materials to the Provost with copies to the ADA Compliance Officer.

The Provost will meet with the student and attempt to resolve the appeal. If the Provost and the student are not successful, the student will be referred to the ADA Compliance Office, the President and ultimately to the Board of Regents.

  1. Complaints of ADA Violations by Faculty

Students who feel that their rights under federal disability legislation have been violated by a faculty member should first meet with the SDRC Director to register their complaint. If the Director feels the incident demands further investigation, an informal inquiry is begun by discussing the allegations with the faculty member. It is anticipated that most perceived violations will be resolved at this point, through discussion with the faculty member of the relevant legislation and appropriate methods of accommodating students’ documented disabilities.

The Director will inform the student and the faculty member of any agreed-upon actions on the part of all parties, with a copy to the ADA Compliance Officer. Cases unresolved at the Director’s level may be appealed to the Assistant Vice President for Academic Affairs (AVPAA). The Director of the SDRC will assist the student in making an appointment with the AVPAA and will forward materials relevant to the complaint to the AVPAA. The ADA Compliance Officer will also be notified of the complaint at this time and will receive copies of information related to the complaint.

The AVPAA will meet with the student in an attempt to resolve the complaint. If the student is not satisfied with the decision of the AVPAA, the AVPAA will assist the student in appealing to the Provost and will forward all relevant materials to the Provost with copies to the ADA Compliance Officer.

The Provost will meet with the student and attempt to resolve the appeal. If the Provost and the student are not successful, the student will be referred to the ADA Compliance Office, the President and ultimately to the Board of Regents.

 

 

Last updated: 4/7/2017

Student Disability Resource Center • PO Box 8037 • (912) 478-1566 • sdrc@georgiasouthern.edu